FAQ

1. Does CCS offer professional mental health services?
CCS is a full-service, professional counseling center. Our staff is comprised of credentialed mental health professionals.

2. What is Christian Counseling?
Christian counseling combines professional counseling techniques and Scriptural principles in a unique approach to mental health issues.

3. Are all your therapists Christian?
At CCS, all of the therapists, as well as the support staff, acknowledge personal faith in Jesus Christ.

4. Do I have to be a Christian to use your services?
CCS’s services are available to everyone. Although we are a faith-based organization, our approach is to meet people wherever they are in all areas of life.

5. How do I refer someone to CCS?
CCS’s services are available to everyone. Simply tell them we’re here to help, give them our phone number, or refer them to our website. If you are concerned about someone, please call 417-881-9800, Diana Frizzell, our office manager, will be happy to assist you.

6. How do I make an appointment?
Simply call CCS at 417-881-9800 and talk to our office manager, Diana Frizzell. She will answer any questions that you may have. Or, click here to make an appointment online.

7. How long do I have to wait to see someone?
Generally your appointment will be within a week or two of your initial call. Emergencies will be given priority and generally are seen within 48 hours.

8. May I choose my own therapist?
You may request a particular therapist. Your preference will be honored if your presenting issue is within their treatment area and they are accepting new clients.

9. How much does therapy cost?
CCS’s fees for professional services are consistent with other mental health practices in the Southwest Missouri area. Specific fee information will be provided when you call for an appointment.

10. Will my visits be covered by insurance or other benefits?
Many of our clients use health insurance or church benefit packages. Since policies and benefits vary greatly, we can file your insurance after your first visit. Clients are responsible for payment; if insurance covers counseling the reimbursement payment will come directly to the client. The church benefit packages offered exclusively from CCS may entitle you to counseling services at a 50% discount. Ask your pastor or church staff if your church is a part of the SOURCE network.

11. What if I have financial concerns?
CCS works to make it possible for those seeking services to receive treatment. For those unable to meet the full cost of counseling we network with a number of churches through our SOURCE program. This plan offers counseling that may be discounted 50% or even more. If your church is not a member you may want to contact your pastor to see about setting up SOURCE your church. Please speak with our office manager for more details.

12. How long does therapy take?
The length of treatment depends on many factors. More detail concerning this would be discussed after an intake and regular counseling session.